nocware - Degraded Database Performance – Incident details

All systems operational

Degraded Database Performance

Resolved
Degraded performance
Started 9 months agoLasted about 20 hours

Affected

web app (my.nocware.com)

Degraded performance from 7:32 PM to 1:33 PM, Operational from 1:33 PM to 3:46 PM

api

Degraded performance from 7:32 PM to 1:33 PM, Operational from 1:33 PM to 3:46 PM

metric delivery

Degraded performance from 7:32 PM to 1:33 PM, Operational from 1:33 PM to 3:46 PM

metrics processing

Degraded performance from 7:32 PM to 1:33 PM, Operational from 1:33 PM to 3:46 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the cause of this issue and are now working on fixing it.

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